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.when{color:var(--muted);font-size:.76rem}.review .rhead .rsp{flex:1}.voice-tag{letter-spacing:.03em;text-transform:uppercase;color:var(--accent-strong);align-items:center;gap:6px;margin-bottom:10px;font-size:.72rem;font-weight:700;display:inline-flex}:root[data-theme=dark] .voice-tag{color:var(--accent)}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .voice-tag{color:var(--accent)}}.voice-tag svg{width:13px;height:13px}.player{background:var(--surface-2);border-radius:999px;align-items:center;gap:12px;margin:10px 0 4px;padding:8px 16px 8px 8px;display:flex}.play-btn{cursor:pointer;background:var(--accent);color:#fff;width:46px;height:46px;box-shadow:0 6px 16px -6px var(--accent);border:0;border-radius:50%;flex:none;place-items:center;display:grid}@supports (color:color-mix(in lab, red, red)){.play-btn{box-shadow:0 6px 16px -6px color-mix(in srgb, var(--accent) 80%, transparent)}}.play-btn{transition:transform .12s}.play-btn:hover{transform:scale(1.05)}.play-btn svg{width:18px;height:18px}.wave{flex:1;align-items:center;gap:3px;height:30px;display:flex}.wave span{min-width:2px;height:var(--h,40%);background:var(--accent);border-radius:999px;flex:1}@supports (color:color-mix(in lab, red, red)){.wave span{background:color-mix(in srgb, var(--accent) 60%, var(--muted))}}.wave span{opacity:.5;transform-origin:50%}.player.playing .wave span{opacity:.9;animation:1s ease-in-out infinite bar}.wave span:nth-child(3n){animation-delay:.12s}.wave span:nth-child(3n+1){animation-delay:.28s}.wave span:nth-child(4n){animation-delay:.42s}@keyframes bar{0%,to{transform:scaleY(.55)}50%{transform:scaleY(1.3)}}.player .dur{font-variant-numeric:tabular-nums;color:var(--muted);flex:none;font-size:.8rem;font-weight:650}.rtext{color:var(--ink-soft);margin:4px 0 0;font-size:.92rem}.rtext .quote{font-style:italic}.booksum{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);grid-template-columns:auto 1fr;align-items:center;gap:13px;margin-bottom:18px;padding:15px;display:grid}.booksum .pname{font-size:1.02rem;font-weight:680}.booksum .ptrade{color:var(--muted);margin-bottom:6px;font-size:.84rem}.field{margin-bottom:16px}.field>.lab{color:var(--ink-soft);align-items:center;gap:5px;margin-bottom:8px;font-size:.82rem;font-weight:650;display:flex}.field>.lab svg{width:14px;height:14px;color:var(--muted)}.control{background:var(--surface-2);border-radius:var(--r-md);width:100%;color:var(--ink);font:inherit;border:0;padding:14px;font-size:.94rem}.control::placeholder{color:var(--muted)}@supports (color:color-mix(in lab, red, red)){.control::placeholder{color:color-mix(in srgb, var(--muted) 85%, transparent)}}textarea.control{resize:vertical;min-height:68px}.seg{flex-wrap:wrap;gap:8px;display:flex}.opt{text-align:center;cursor:pointer;background:var(--surface-2);min-width:0;color:var(--ink-soft);border-radius:var(--r-md);font-variant-numeric:tabular-nums;border:0;flex:calc(50% - 4px);padding:12px 6px;font-size:.86rem;font-weight:620}.opt.sel{background:var(--primary);color:var(--primary-ink)}.wa-note{color:var(--muted);text-align:center;justify-content:center;align-items:center;gap:8px;margin-top:12px;font-size:.84rem;display:flex}.wa-note svg{width:16px;height:16px;color:var(--wa);flex:none}.confirm{text-align:center;flex-direction:column;min-height:70vh;padding:8px 6px;display:flex}.confirm .seal-hero{width:104px;height:104px;color:var(--accent);filter:drop-shadow(0 14px 28px var(--accent));margin:40px auto 10px}@supports (color:color-mix(in lab, red, red)){.confirm .seal-hero{filter:drop-shadow(0 14px 28px color-mix(in srgb, var(--accent) 42%, transparent))}}.confirm .seal-hero{animation:.5s cubic-bezier(.2,.9,.3,1.3) both pop}@keyframes pop{0%{opacity:0;transform:scale(.6)}to{opacity:1;transform:scale(1)}}.confirm h2{letter-spacing:-.025em;margin:10px 0 8px;font-size:1.5rem;font-weight:700}.ref{font-variant-numeric:tabular-nums;background:var(--surface-2);letter-spacing:.02em;border-radius:999px;margin:2px 0 16px;padding:8px 18px;font-weight:700;display:inline-block}.confirm p{color:var(--ink-soft);max-width:30ch;margin:0 auto 8px;font-size:.94rem}.wa-line{background:var(--wa);align-items:center;gap:8px;margin-top:8px;display:inline-flex}@supports (color:color-mix(in lab, red, red)){.wa-line{background:color-mix(in srgb, var(--wa) 14%, var(--surface))}}.wa-line{color:var(--ink);cursor:pointer;border:0;border-radius:999px;padding:11px 16px;font-size:.88rem;font-weight:640}.wa-line svg{width:17px;height:17px;color:var(--wa)}.confirm .foot{margin-top:auto;padding-top:22px}.rev-q{text-align:center;letter-spacing:-.02em;margin-top:8px;font-size:1.16rem;font-weight:690}.starpick{justify-content:center;gap:10px;margin:16px 0 24px;display:flex}.starpick button{cursor:pointer;color:var(--star);background:0 0;border:0;padding:2px;line-height:0}.starpick button svg{width:36px;height:36px}.starpick button.off{color:var(--muted)}@supports (color:color-mix(in lab, red, red)){.starpick button.off{color:color-mix(in srgb, var(--muted) 38%, transparent)}}.mic-card{text-align:center;cursor:pointer;background:linear-gradient(180deg, var(--accent-soft), var(--surface) 78%);border-radius:var(--r-lg);box-shadow:var(--e1);border:0;flex-direction:column;align-items:center;gap:13px;width:100%;padding:26px 18px;display:flex}.mic-btn{cursor:pointer;background:var(--accent);color:#fff;width:92px;height:92px;box-shadow:0 12px 30px -8px var(--accent);border:0;border-radius:50%;place-items:center;display:grid;position:relative}@supports (color:color-mix(in lab, red, red)){.mic-btn{box-shadow:0 12px 30px -8px color-mix(in srgb, var(--accent) 75%, transparent)}}.mic-btn svg{width:40px;height:40px}.mic-btn.rec:after{content:"";border:2px solid var(--accent);border-radius:50%;position:absolute;inset:-9px}@supports (color:color-mix(in lab, red, red)){.mic-btn.rec:after{border:2px solid color-mix(in srgb, var(--accent) 55%, transparent)}}.mic-btn.rec:after{opacity:.7;animation:2.2s ease-out infinite pulse}@keyframes pulse{50%{opacity:.5}}.mic-card .big{letter-spacing:-.01em;font-size:1.18rem;font-weight:690}.mic-card .cap{color:var(--muted);font-size:.84rem}.or-div{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;align-items:center;gap:12px;margin:18px 0;font-size:.76rem;font-weight:640;display:flex}.or-div:before,.or-div:after{content:"";background:var(--border);flex:1;height:1px}.text-btn{background:var(--surface-2);width:100%;color:var(--ink);border-radius:var(--r-md);cursor:pointer;border:0;justify-content:center;align-items:center;gap:9px;min-height:56px;padding:17px;font-weight:640;display:flex}.text-btn svg{width:18px;height:18px;color:var(--muted)}.bkcard{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);cursor:pointer;grid-template-columns:auto 1fr auto;align-items:center;gap:13px;margin-bottom:12px;padding:15px;display:grid}.bkcard .bt{font-size:.98rem;font-weight:680}.bkcard .bm{color:var(--muted);margin-top:3px;font-size:.8rem}.pill{white-space:nowrap;border-radius:999px;flex:none;padding:5px 11px;font-size:.68rem;font-weight:700}.pill.new{color:var(--pending);background:var(--pending)}@supports (color:color-mix(in lab, red, red)){.pill.new{background:color-mix(in srgb, var(--pending) 16%, var(--surface))}}.pill.confirmed{color:var(--primary-strong);background:var(--confirmed)}@supports (color:color-mix(in lab, red, red)){.pill.confirmed{background:color-mix(in srgb, var(--confirmed) 15%, var(--surface))}}.pill.completed{color:#315f42;background:var(--completed)}@supports (color:color-mix(in lab, red, red)){.pill.completed{background:color-mix(in srgb, var(--completed) 16%, var(--surface))}}.pill.cancelled,.pill.disputed{color:var(--disputed);background:var(--disputed)}@supports (color:color-mix(in lab, red, red)){.pill.cancelled,.pill.disputed{background:color-mix(in srgb, var(--disputed) 15%, var(--surface))}}:root[data-theme=dark] .pill.confirmed{color:var(--primary)}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .pill.confirmed{color:var(--primary)}}.banner{background:var(--pending);align-items:center;gap:11px;display:flex}@supports (color:color-mix(in lab, red, red)){.banner{background:color-mix(in srgb, var(--pending) 15%, var(--surface))}}.banner{border-radius:var(--r-md);margin-bottom:16px;padding:13px 14px;font-size:.85rem}.banner svg{width:20px;height:20px;color:var(--accent-strong);flex:none}:root[data-theme=dark] .banner svg{color:var(--accent)}.empty{text-align:center;background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);padding:34px 18px}.empty .eico{background:var(--surface-2);width:66px;height:66px;color:var(--muted);border-radius:50%;place-items:center;margin:0 auto 14px;display:grid}.empty .eico svg{width:30px;height:30px}.empty h3{margin:0 0 7px;font-size:1.12rem;font-weight:690}.empty p{color:var(--muted);max-width:30ch;margin:0 auto;font-size:.86rem}.acct-hero{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);align-items:center;gap:14px;margin-bottom:18px;padding:18px;display:flex}.acct-hero .name{letter-spacing:-.02em;font-size:1.2rem;font-weight:690}.acct-hero .sub{color:var(--muted);margin-top:2px;font-size:.84rem}.acct-list{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);overflow:hidden}.acct-row{cursor:pointer;text-align:left;width:100%;color:inherit;font:inherit;background:0 0;border:0;align-items:center;gap:12px;padding:16px;display:flex}.acct-row+.acct-row{box-shadow:inset 0 1px 0 var(--border)}.acct-row .rl{flex:1;font-size:.94rem;font-weight:620}.acct-row .rl small{color:var(--muted);margin-top:2px;font-size:.78rem;font-weight:500;display:block}.acct-row .rr{color:var(--muted);align-items:center;gap:8px;font-size:.86rem;display:inline-flex}.acct-row .rr svg{width:18px;height:18px}.acct-row.accent .rl{color:var(--accent-strong)}:root[data-theme=dark] .acct-row.accent .rl{color:var(--accent)}.mini-lang{background:var(--surface-2);border-radius:999px;gap:2px;padding:3px;display:inline-flex}.mini-lang button{color:var(--muted);cursor:pointer;min-width:48px;min-height:48px;transition:color var(--motion-fast) ease, background-color var(--motion-fast) ease, transform var(--motion-fast) var(--ease-out);background:0 0;border:0;border-radius:999px;padding:6px 12px;font-size:.76rem;font-weight:640}.mini-lang button[aria-pressed=true]{background:var(--primary);color:var(--primary-ink)}.account-theme-toggle{border:1px solid var(--border);border-radius:var(--r-sm);background:var(--surface-2);min-width:48px;min-height:48px;color:var(--ink);font:inherit;cursor:pointer;justify-content:center;align-items:center;gap:8px;font-weight:650;display:inline-flex}.account-theme-toggle svg{width:20px;height:20px}.avail{background:linear-gradient(120deg, var(--completed), var(--surface) 74%);align-items:center;gap:13px;display:flex}@supports (color:color-mix(in lab, red, red)){.avail{background:linear-gradient(120deg, color-mix(in srgb, var(--completed) 16%, var(--surface)), var(--surface) 74%)}}.avail{border-radius:var(--r-lg);box-shadow:var(--e1);margin-bottom:16px;padding:16px}.avail .st{letter-spacing:-.01em;font-size:1.14rem;font-weight:690}.avail .sub{color:var(--muted);margin-top:2px;font-size:.8rem}.switch{cursor:pointer;background:var(--completed);border:0;border-radius:999px;flex:none;width:60px;height:34px;margin-left:auto;padding:0;transition:background .16s;position:relative}.switch .knob{background:#fff;border-radius:50%;width:28px;height:28px;transition:transform .16s;position:absolute;top:3px;left:3px;box-shadow:0 2px 6px #0000004d}.switch[aria-checked=true] .knob{transform:translate(26px)}.switch[aria-checked=false]{background:var(--muted)}.stats{grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:16px;display:grid}.stat{background:var(--surface);border-radius:var(--r-md);text-align:center;box-shadow:var(--e1);padding:14px 8px}.stat .n{letter-spacing:-.02em;color:var(--primary);font-variant-numeric:tabular-nums;font-size:1.36rem;font-weight:700}.stat .n.clay{color:var(--accent-strong)}:root[data-theme=dark] .stat .n.clay{color:var(--accent)}.stat .l{color:var(--muted);margin-top:4px;font-size:.64rem;line-height:1.2}.stat.wide{grid-column:span 3}.coopbadge{background:var(--accent-soft);border-radius:var(--r-md);align-items:center;gap:10px;margin-bottom:18px;padding:12px 14px;font-size:.85rem;display:flex}.coopbadge .seal{width:22px;height:22px;color:var(--accent)}.coopbadge .ro{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin-left:auto;font-size:.66rem;font-weight:650}.job{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);grid-template-columns:auto 1fr auto;align-items:center;gap:12px;margin-bottom:10px;padding:14px;display:grid}.job .jt{font-size:.92rem;font-weight:680}.job .jm{color:var(--muted);margin-top:3px;font-size:.78rem}.coophead{background:linear-gradient(120deg, var(--primary-soft), var(--surface) 76%);border-radius:var(--r-lg);box-shadow:var(--e1);align-items:center;gap:13px;margin-bottom:16px;padding:16px;display:flex}.coophead .badge{background:var(--accent);color:#fff;border-radius:15px;flex:none;place-items:center;width:48px;height:48px;display:grid}.coophead .badge svg{width:27px;height:27px}.coophead .nm{letter-spacing:-.01em;font-size:1.06rem;font-weight:690}.coophead .desc{color:var(--muted);font-size:.82rem}.agg-note{color:var(--muted);text-align:center;margin:-6px 2px 16px;font-size:.76rem}.member-list{background:var(--surface);border-radius:var(--r-lg);box-shadow:var(--e1);margin-bottom:16px;overflow:hidden}.member{align-items:center;gap:12px;padding:13px 15px;display:flex}.member+.member{box-shadow:inset 0 1px 0 var(--border)}.member .mn{font-size:.92rem;font-weight:680}.member .mt{color:var(--muted);font-size:.78rem}.member .mrate{color:var(--ink-soft);align-items:center;gap:3px;font-size:.82rem;display:inline-flex}.member .mrate svg{width:13px;height:13px;color:var(--star)}.member .rm{cursor:pointer;background:var(--surface-2);width:34px;height:34px;color:var(--disputed);border:0;border-radius:50%;flex:none;place-items:center;display:grid}.member .rm svg{width:15px;height:15px}.ob{flex-direction:column;min-height:74vh;padding:8px 4px 18px;display:flex}.ob-brand{justify-content:center;margin:26px 0 auto;display:flex}.ob-brand .wordmark{font-size:1.85rem}.ob-body{margin:auto 0}.ob h2{letter-spacing:-.02em;margin:0 0 8px;font-size:1.5rem;font-weight:700}.ob .lead{color:var(--muted);margin:0 0 22px;font-size:.92rem}.phone-input{background:var(--surface-2);border-radius:var(--r-md);align-items:stretch;gap:8px;padding:5px;display:flex}.phone-input .cc{background:var(--surface);border-radius:var(--r-sm);font-variant-numeric:tabular-nums;place-items:center;padding:0 15px;font-weight:700;display:grid}.phone-input input{font:inherit;color:var(--ink);letter-spacing:.04em;font-variant-numeric:tabular-nums;background:0 0;border:0;flex:1;min-width:0;padding:13px 8px;font-size:1.1rem}.phone-input input::placeholder{color:var(--muted)}@supports (color:color-mix(in lab, red, red)){.phone-input input::placeholder{color:color-mix(in srgb, var(--muted) 80%, transparent)}}.otp{justify-content:space-between;gap:9px;margin-bottom:22px;display:flex}.otp input{aspect-ratio:1/1.16;text-align:center;background:var(--surface-2);border-radius:var(--r-sm);font-variant-numeric:tabular-nums;width:100%;color:var(--ink);border:0;flex:1;min-width:0;font-size:1.5rem;font-weight:700}.otp input:focus{box-shadow:inset 0 0 0 2px var(--accent);outline:none}.otp input.filled{box-shadow:inset 0 0 0 2px var(--primary)}.ob-note{color:var(--muted);text-align:center;justify-content:center;align-items:center;gap:8px;margin-top:16px;font-size:.84rem;display:flex}.ob-note svg{width:16px;height:16px;color:var(--wa);flex:none}.ob-foot{margin-top:14px}.link-quiet{text-align:center;color:var(--muted);text-underline-offset:3px;cursor:pointer;background:0 0;border:0;width:100%;margin-top:16px;font-size:.84rem;text-decoration:underline;display:block}.wa-fab{right:max(16px,50vw - 224px);bottom:calc(84px + env(safe-area-inset-bottom));z-index:25;cursor:pointer;background:var(--wa);color:#fff;width:54px;height:54px;box-shadow:var(--e2);border:0;border-radius:50%;place-items:center;display:grid;position:fixed}.wa-fab svg{width:26px;height:26px}.wa-fab.no-tabbar{bottom:calc(20px + env(safe-area-inset-bottom))}.skel{background:var(--surface-2);border-radius:var(--r-lg);height:84px;margin-bottom:12px;animation:1.4s ease-in-out infinite shimmer}@keyframes shimmer{0%,to{opacity:.55}50%{opacity:.85}}.app-shell{min-height:100dvh}.card-grid>.prow,.card-grid>.bkcard,.card-grid>.skel{margin-bottom:12px}.sidebar{display:none}.side-nav{flex-direction:column;gap:4px;margin-top:14px;display:flex}.side-link{border-radius:var(--r-md);color:var(--ink-soft);align-items:center;gap:13px;min-height:48px;padding:12px 14px;font-size:.95rem;font-weight:640;transition:background .12s,color .12s;display:flex}.side-link svg{flex:none;width:22px;height:22px}.side-link:hover{background:var(--surface-2)}.side-link.active{background:var(--primary-soft);color:var(--primary-strong)}:root[data-theme=dark] .side-link.active{color:var(--primary)}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .side-link.active{color:var(--primary)}}.side-wordmark{padding:4px 8px}@media (min-width:768px){.frame{max-width:720px}.main{padding:10px 24px 28px}.main.has-tabbar{padding-bottom:calc(92px + env(safe-area-inset-bottom))}.tabbar{max-width:720px}.card-grid{grid-template-columns:repeat(2,1fr);align-items:start;gap:14px;display:grid}.card-grid>.prow,.card-grid>.bkcard,.card-grid>.skel{margin-bottom:0}.tiles{gap:14px}.wa-fab{right:max(24px,50vw - 336px)}}@media (min-width:1024px){.app-shell{justify-content:center;align-items:flex-start;gap:0;max-width:1440px;margin:0 auto;display:flex}.sidebar{border-right:1px solid var(--border);flex-direction:column;flex:0 0 256px;align-self:flex-start;width:256px;height:100dvh;padding:22px 16px;display:flex;position:sticky;top:0}.side-wordmark{font-size:1.5rem}.frame{flex:auto;max-width:1120px;margin:0}.main{padding:16px 44px 56px}.main.has-tabbar{padding-bottom:56px}.tabbar,.operator-shell .topbar-wordmark{display:none}.customer-desktop-nav{align-items:center;gap:6px;margin-left:28px;display:flex}.customer-desktop-nav a{color:var(--muted);border-radius:999px;padding:9px 13px;font-size:.9rem;font-weight:650}.customer-desktop-nav a:hover{color:var(--ink);background:var(--surface-2)}.customer-desktop-nav a.active{color:var(--primary-strong);background:var(--primary-soft)}.topbar{-webkit-backdrop-filter:none;backdrop-filter:none;background:0 0;padding:16px 44px}.card-grid.cols-3{grid-template-columns:repeat(3,1fr)}.profile-layout{grid-template-columns:minmax(0,380px) minmax(0,1fr);align-items:start;gap:36px;display:grid}.profile-main{position:sticky;top:88px}.pane{max-width:640px;margin:0 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.field{margin:0}.operator-form>.btn{justify-self:start;width:auto;min-width:180px}.operator-form>.save-status{margin:0}@media (min-width:760px){.operator-page .avail,.operator-page .coophead{padding:20px 22px}.operator-kpis .stat{padding:18px 12px}.operator-kpis .stat.wide{grid-column:span 1}.operator-form{grid-template-columns:repeat(2,minmax(0,1fr))}.operator-form .field:nth-child(2),.operator-form>.btn,.operator-form>.save-status{grid-column:1/-1}}@media (max-width:767px){.topbar>.seg-toggle,.topbar>.icon-btn:not(.topbar-back){display:none}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property 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